Reservation, Payment, and Delivery Policies

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To confirm a quote/reservation, a 25% deposit is required. We will hold a quote for 7-14 days pending receipt of the deposit. Payment is due in full at time of pickup or delivery. We accept all major credit cards. There is a $25 charge for a returned check. All checks will be electronically processed.

• Delivery and/or pick-up services include unloading and loading all rented equipment at the rental address. At the driver’s discretion, the equipment may be taken (rolled or carried) to the exact site for set-up. 
• Delivery and/or pick-up services do not include for Showtime employees to hand carry equipment through narrow doors, up or down stairs, or distances over 35 feet. Any of the above scenarios for equipment delivery or pick-up will be subject to a minimum fee of $20 per hour per employee.      
• Delivery and/or pick-up services do not include set-up or take down. If the equipment is not set-up by Showtime employees, Showtime will expect the equipment to be stacked in the same place and condition it was received by the customer. In the scenario that equipment is still set up when we arrive to pick-up, reasonable take down charges will be added to the contract.     
  • If you desire for Showtime employees to set-up and/or take down your rental equipment, please discuss your needs with a Showtime representative when you reserve your equipment.

• The hours for Standard delivery and Pick-up are Monday through Friday 8:30 am - 5:00 pm, and Saturday 8:00 am - 12 noon. 
• The minimum fee for delivery AND pick-up within the city limits of Chattanooga is $150. 
• For delivery only OR pick-up only, the minimum fee is $75 one way.

• All fees are subject to change at any time by Showtime Rentals. Various factors can affect a fee change. Showtime shall inform the customer as soon as a fee change becomes applicable.
• The Before/After Hours delivery AND pick-up minimum fee is $350 (additional fees may apply).
• For Before/After Hours delivery only OR pick-up only, the minimum fee is $250 one way (additional fees may apply). Before Hours is 7:00 - 8:30 am and After Hours is 5:01 - 9:00 pm.
• If delivery is during business hours and pick-up is After Hours, or on the weekend, the part of the delivery or pick-up that falls outside of regular business hours will be charged accordingly.
• Premium After Hours pickup and delivery is from 9:01 - 11:30 pm and will be charged as an additional fee to after hours delivery, depending upon location and amount of equipment. After 11:31pm, additional fees will incur by the half hour.